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> vds8.schmolie.com down, resolved
andy
Posted: Sep 13 2017, 08:42 AM
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Group: Advantagecom Staff
Posts: 4,340
Member No.: 9
Joined: 12-July 02



vds8.schmolie.com is down. This handles several virtuozzo based VPS services.

We're in the process of fixing the issue.


--------------------
Sincerely,
Andrew Kinney
CTO, Advantagecom Networks

Please do not private message me. My regular management duties preclude responding to every customer that sends me a support issue. Instead, post on the forum or contact tech support.
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andy
Posted: Sep 13 2017, 08:51 AM
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Group: Advantagecom Staff
Posts: 4,340
Member No.: 9
Joined: 12-July 02



A reboot via power cycle was necessary to bring the system back online.

During boot, each VPS will come up for a bit and then go back down for a few minutes to recalculate disk quotas. This is required after an ungraceful reboot.

The trouble was likely an offline RAID device due to a RAID controller firmware bug. No firmware updates are available. We've seen this issue about every 6 - 9 months on this system, so it isn't a frequent issue.

An update will be posted to this thread when everything is running again or if further remedial actions are required.


--------------------
Sincerely,
Andrew Kinney
CTO, Advantagecom Networks

Please do not private message me. My regular management duties preclude responding to every customer that sends me a support issue. Instead, post on the forum or contact tech support.
PMUsers Website
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andy
Posted: Sep 13 2017, 09:26 AM
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Group: Advantagecom Staff
Posts: 4,340
Member No.: 9
Joined: 12-July 02



Disk quota recalculations have completed and all VPS are running.


--------------------
Sincerely,
Andrew Kinney
CTO, Advantagecom Networks

Please do not private message me. My regular management duties preclude responding to every customer that sends me a support issue. Instead, post on the forum or contact tech support.
PMUsers Website
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