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> Failed hard drive on hwVPS "big" storage, no downtime - automatically replaced
Posted: Dec 7 2018, 05:23 PM
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Group: Advantagecom Staff
Posts: 4,340
Member No.: 9
Joined: 12-July 02

A hard drive failed on the storage arrays servicing hwVPS accounts. This hard drive was a member of the array involved with "big" storage on those plans. There was no downtime or data loss.

The array automatically began a "rebuild" from a hot spare. Redundancy is still in place during the rebuild since it is a RAID 6 array and full double redundancy will be restored when the rebuild completes later this evening.

We'll purchase a replacement drive next week to restore hot spare availability for this type of drive.

Andrew Kinney
CTO, Advantagecom Networks

Please do not private message me. My regular management duties preclude responding to every customer that sends me a support issue. Instead, post on the forum or contact tech support.
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