Powered by Invision Power Board


  Reply to this topicStart new topicStart Poll

> traceroute optimization, optimization
macsixtythree
Posted: Jun 2 2004, 02:13 PM
Quote Post





Group: Members
Posts: 11
Member No.: 90
Joined: 19-October 02



I'm about to lose 3 customers....please rectify asap.

C:\Documents and Settings\Administrator>tracert infinitygrafx.com

Tracing route to infinitygrafx.com [209.181.46.159]
over a maximum of 30 hops:

1 11 ms 13 ms 11 ms adsl-69-106-142-206.dsl.irvnca.pacbell.net [69.106.142.206]
2 13 ms 12 ms 13 ms dist2-vlan60.irvnca.pbi.net [67.114.48.131]
3 13 ms 13 ms 12 ms bb1-g1-3-0.irvnca.pbi.net [67.114.48.234]
4 13 ms 14 ms 14 ms bb2-p13-0.lsan03.sbcglobal.net [151.164.190.214]

5 14 ms 14 ms 14 ms bb1-p6-0.lsan03.sbcglobal.net [151.164.191.161]

6 13 ms 14 ms 14 ms ex1-p12-0.eqlaca.sbcglobal.net [151.164.191.245]

7 13 ms 13 ms 13 ms 151.164.89.206
8 14 ms 15 ms 14 ms ge6-2.cr.eqxlaxca.aleron.net [205.198.8.81]
9 26 ms 27 ms 27 ms pos15-0.cr.paxpalca.aleron.net [205.198.10.85]
10 47 ms 46 ms 47 ms pos1-0.cr.sdseawa.aleron.net [205.198.12.85]
11 46 ms 48 ms 47 ms ge3-2.as.sdseawa.aleron.net [205.198.12.82]
12 47 ms 47 ms 48 ms core01-sea-eth2.net.pocketinet.com [205.198.12.1
42]
13 67 ms 66 ms 66 ms core01-pikes-eth0-2.net.pocketinet.com [64.185.9
7.5]
14 73 ms 107 ms 73 ms cust01-ac-eth1.net.pocketinet.com [64.185.97.251
]
15 72 ms 78 ms 66 ms 207-109-186-1-gateway.advantagecom.net [207.109.
186.1]
16 72 ms 71 ms 75 ms 209.181.46.159 [209.181.46.159]

Trace complete.
PMUsers WebsiteICQAOLMSN
Top
andy
Posted: Jun 2 2004, 02:32 PM
Quote Post





Group: Advantagecom Staff
Posts: 4,340
Member No.: 9
Joined: 12-July 02



According to the traceroute you posted, there is no trouble to rectify. Could you please take a moment and describe the trouble you're having? Also, if you could post the type of account you have that would be helpful as well. There is a high probability that it has nothing to do with our backbone connectivity and that something else entirely is happening.


--------------------
Sincerely,
Andrew Kinney
CTO, Advantagecom Networks

Please do not private message me. My regular management duties preclude responding to every customer that sends me a support issue. Instead, post on the forum or contact tech support.
PMUsers Website
Top
andy
Posted: Jun 3 2004, 11:06 AM
Quote Post





Group: Advantagecom Staff
Posts: 4,340
Member No.: 9
Joined: 12-July 02



If you're still having trouble, let me know. Since your post, several minor issues have been resolved that might have been contributing to the trouble you experienced. If you don't respond in the near future, I'm going to assume all is well. smile.gif


--------------------
Sincerely,
Andrew Kinney
CTO, Advantagecom Networks

Please do not private message me. My regular management duties preclude responding to every customer that sends me a support issue. Instead, post on the forum or contact tech support.
PMUsers Website
Top
0 User(s) are reading this topic (0 Guests and 0 Anonymous Users)
0 Members:

Topic Options Reply to this topicStart new topicStart Poll