Powered by Invision Power Board

  Reply to this topicStart new topicStart Poll

> Power outage, no downtime - ran on generator
Posted: Nov 7 2017, 12:46 PM
Quote Post

Group: Advantagecom Staff
Posts: 4,340
Member No.: 9
Joined: 12-July 02

From approximately 8:15AM to 10:55AM Pacific time (GMT -8:00), utility power was out at the datacenter. The datacenter ran on generator for the duration and experienced no downtime.

This was a regional power outage reportedly caused by a garbage truck crashing into a high voltage line utility pole during freezing fog this morning.

Our office didn't have power from 8:15AM to 11:50AM Pacific time (GMT -8:00). Ticket support continued to function, but phone support was unavailable during that time.

Andrew Kinney
CTO, Advantagecom Networks

Please do not private message me. My regular management duties preclude responding to every customer that sends me a support issue. Instead, post on the forum or contact tech support.
PMUsers Website
0 User(s) are reading this topic (0 Guests and 0 Anonymous Users)
0 Members:

Topic Options Reply to this topicStart new topicStart Poll