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forum.schmolie.com > General Discussion > traceroute optimization


Posted by: macsixtythree Jun 2 2004, 02:13 PM
I'm about to lose 3 customers....please rectify asap.

C:\Documents and Settings\Administrator>tracert infinitygrafx.com

Tracing route to infinitygrafx.com [209.181.46.159]
over a maximum of 30 hops:

1 11 ms 13 ms 11 ms adsl-69-106-142-206.dsl.irvnca.pacbell.net [69.106.142.206]
2 13 ms 12 ms 13 ms dist2-vlan60.irvnca.pbi.net [67.114.48.131]
3 13 ms 13 ms 12 ms bb1-g1-3-0.irvnca.pbi.net [67.114.48.234]
4 13 ms 14 ms 14 ms bb2-p13-0.lsan03.sbcglobal.net [151.164.190.214]

5 14 ms 14 ms 14 ms bb1-p6-0.lsan03.sbcglobal.net [151.164.191.161]

6 13 ms 14 ms 14 ms ex1-p12-0.eqlaca.sbcglobal.net [151.164.191.245]

7 13 ms 13 ms 13 ms 151.164.89.206
8 14 ms 15 ms 14 ms ge6-2.cr.eqxlaxca.aleron.net [205.198.8.81]
9 26 ms 27 ms 27 ms pos15-0.cr.paxpalca.aleron.net [205.198.10.85]
10 47 ms 46 ms 47 ms pos1-0.cr.sdseawa.aleron.net [205.198.12.85]
11 46 ms 48 ms 47 ms ge3-2.as.sdseawa.aleron.net [205.198.12.82]
12 47 ms 47 ms 48 ms core01-sea-eth2.net.pocketinet.com [205.198.12.1
42]
13 67 ms 66 ms 66 ms core01-pikes-eth0-2.net.pocketinet.com [64.185.9
7.5]
14 73 ms 107 ms 73 ms cust01-ac-eth1.net.pocketinet.com [64.185.97.251
]
15 72 ms 78 ms 66 ms 207-109-186-1-gateway.advantagecom.net [207.109.
186.1]
16 72 ms 71 ms 75 ms 209.181.46.159 [209.181.46.159]

Trace complete.

Posted by: andy Jun 2 2004, 02:32 PM
According to the traceroute you posted, there is no trouble to rectify. Could you please take a moment and describe the trouble you're having? Also, if you could post the type of account you have that would be helpful as well. There is a high probability that it has nothing to do with our backbone connectivity and that something else entirely is happening.

Posted by: andy Jun 3 2004, 11:06 AM
If you're still having trouble, let me know. Since your post, several minor issues have been resolved that might have been contributing to the trouble you experienced. If you don't respond in the near future, I'm going to assume all is well. smile.gif

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