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> New Account Questions, re e-hwVPS 2011-tickets, bandwidth, seed
Posted: May 19 2011, 04:55 AM
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Group: Members
Posts: 1
Member No.: 1,581
Joined: 18-May 11

Hi, I recently signed up for the e-hwVPS 2011, based on a link from LowEndBoxes.com

Fast setup, things seem to work.. I had a few questions to clarify exactly what was provided - I signed up for the yearly package.

1) Just FYI: Gmail put the welcome message with my credentials into spam.

2) How many tickets per month? The signup email says "Please note that, aside from requesting a DNS Management Control Panel login, you are allowed only 1 (one) free support ticket per month."
However, the signup page - http://www.simplywebhosting.com/plans-vps/...s.shtml#Managed - says "20 incidents per month included" - I've have several VPS accounts and have only submitted tickets for SSH issues, so I don't expect to need this, but I'd like to clarify exactly what I don't have to pay for.

3) Bandwidth Counting - I see 2TB of bandwidth are included per month, I assume I that's both directions, e.g. that I pay for bandwidth in and out?

4) I see some mentions about running obscure services results in the account being shut down - would it be allowed to host a bit-torrent seed for the ISO of an open source VoIP project - http://www.FusionPBX.com - this is not copyright material.. I'm only asking because you may flag it.

5) I'm curious if you have any ipv6 plans.

Thanks, I'm looking forward to continuing to use your service.
PMEmail Poster
Posted: May 19 2011, 09:36 AM
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Group: Members
Posts: 1,103
Member No.: 342
Joined: 25-November 03

As stated in your forum signup email, your e-hwVPS account has ticketed support as the only free support option. I will open a ticket for you on your account to answer these questions.

Matt B.
Advantagecom Technical Support

Private messages are ignored unless solicited. If you have a support question, please email support@advantagecom.net, post in the appropriate section of the forum, or call if your service plan allows support by phone.
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