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> Thanksgiving, Christmas, and New Years hours
andy
Posted: Nov 21 2018, 12:57 PM
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Group: Advantagecom Staff
Posts: 4,317
Member No.: 9
Joined: 12-July 02



Billing and Sales will be closed on the following days for the Thanksgiving, Christmas, and New Years holidays:

November 22, 2018
December 25, 2018
January 1, 2019

Technical Support via tickets, email, and phone will be available 24/7 (as usual) during the holidays.

Servers, network, and power infrastructure will be monitored during the holidays, 24/7, as usual. Any issues detected by our monitoring will also be resolved 24/7, even on a holiday, as usual.

Technical Support cannot assist with billing issues. If you have a bill due on a holiday (or weekend), consider paying it in advance or setting up auto-pay to avoid service interruption.


--------------------
Sincerely,
Andrew Kinney
CTO, Advantagecom Networks

Please do not private message me. My regular management duties preclude responding to every customer that sends me a support issue. Instead, post on the forum or contact tech support.
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